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Business account customers

I have forgotten the PIN for my Fire debit card

As a business customer you may view your debit card’s pin at any time through the ‘firework for business’ mobile app.

Follow the guide below to utilise this feature:

  1. Sign in to your ‘firework for business’ mobile app.
  2. Tap on the ‘Cards’ section in the navigation bar.
  3. Within the ‘Active’ section, select the debit card you wish to retrieve the pin for (please note that only debit cards in ‘Live’ status will have the pin reminder functionality).

Debit Card Pin Reminder 1 1

  1. Tap the ellipsis icon in the top right of the screen.

Debit Card Pin Reminder 2 1

  1. This will display a slide-up window. Select the ‘Show Card Pin’ option from the list.

Debit Card Pin Reminder 3 1

  1. A pop-up will appear with your 4-digit pin.
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