Business customers
Changing a user’s role
- Sign in to your Fire Business Account.
- Navigate to ‘Settings’.

- Click ‘User Management’.
- Select the user whose role you wish to change (for this example we will use Tester Two).

- Click ‘Actions’.

- Choose ‘Edit User Role’.

- From the dropdown select the user’s new role.
- Click ‘Confirm Role Change’.

- An approval request will be sent to the ‘firework for business’ app, instructing you to authorise the user role change (only the Administrator making the change will receive this request).
- Tap ‘Approve’.

- In your Business Web Account, refresh the ‘User Management’ section.
- The user’s role is updated.
- A notification is sent to any other Administrator’s on your account to inform them of the change.
