Meet QA Analyst, Eoin
December 14, 2019
Eoin is part of the fire.com QA team. We recently sat down with him to find out what his job entails as QA Analyst and what brought him to fire.com. Here’s what he had to say:
Hi Eoin! Tell us a bit about your role as QA Analyst, what does it involve?
My role typically involves testing all of fire.com’s applications and new features to ensure they work as expected, before being released to production for customers to use. I also have the opportunity to work on Product projects.
What do you find most rewarding about your job?
The most rewarding aspect is discovering issues that would have had a negative impact on user experience and formulating improvements to enhance the product. It’s great to be able to prevent problems before they occur and help shape our solutions.
How about the most exciting challenge you’ve worked on yet?
The most exciting challenge yet has been the implementation of 3DSecure – an extra layer of authorisation making online card payments safer and a more seamless experience for customers. It required a lot of effort to collaborate with third-parties to deliver it successfully so it was rewarding seeing it rolled out and being used effectively.
So what’s your background? Why did you want to join a company like fire.com?
I studied Business, Economics and Social Studies (BESS) in Trinity College Dublin, choosing to specialise in Business Studies. I’ve always had an interest in fintech and working at fire.com has giving me exposure to every function of an agile payments company – be it Operations, Development, Product or Sales, there are so many moving parts that all work together to deliver the fire.com products and services used today.
How would you summarise the culture in three words?
Fast-paced, demanding and interactive!
What do you like about working in the payments industry?
Payments is an exciting industry – everyone is always looking for the easiest way to move funds. I really enjoy working on projects that have the propensity to be a future norm.
What do you do for fun outside of work?
I like to use my spare time to be active – I play gaelic football or go to the gym most evenings.
Do you have any unusual or quirky skills, interests or fears?
I’m known for being able to put on different accents, so much so that one of the Operations team was convinced I was from Dublin and not Sligo – although perhaps that’s due to me living here for the last five years! No fears come to mind, however, I am subject to “the fear” the day after a few pints with Darren.
Owen has a degree in Theoretical Physics from Trinity College Dublin, and began his professional career as a freelance IT Solutions contractor. While developing the Ulster Bank corporate website, he met Colm Lyon, and together they founded Realex Payments in 2000. He was responsible for the initial build of the card payments platform, and led the re-architecture and design of the platform in 2010.