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Creating an FX transfer

An FX Transfer is the movement of funds between two of your Fire accounts of different currency.

This differs from an Internal Transfer, which is the movement of funds between two of your Fire accounts of the same currency.

  1. From your account, tap the three dots to open the menu.

Fire Personal mobile app screen showing a Euro account

2. Tap ‘Internal Transfer’.

Fire Personal mobile app screen showing the account actions menu, with Internal transfer highlighted

3. Check that the ‘From’ and ‘To’ account are correct.

4. Enter the amount you wish to exchange. The total amount, including the fee, will be displayed under ‘Exchanged Amount After Fees’. This is to let you know exactly how much money will be deducted from this account when you confirm the internal FX transfer.

Fire Business mobile app Internal transfer screen where usr has entered an amount and the 'exchanged amount after fees' is displayed

5. Tap ‘Review Transfer’. You will be presented with the transfer details, including the live exchange rate.

Fire Personal mobile internal transfer screen with 'Review transfer' button highlighted

6. Tap ‘Confirm Transfer’ once you have reviewed the payment details to complete the internal transfer.

Mobile screen

7. Enter the requested digits of your access code.

Fire Personal mobile app - internal transfer screen where user is prompted to enter 3 digits of their access code

8. You will see the ‘Transfer Successful’ confirmation message on your screen.

Fire personal mobile app screen displaying transfer successful message

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Creating an FX transfer - Fire