Comgent

How fire.com streamlined the payment process for Comgent

Comgent offer on-demand technical expertise for short term Professional Services or long-term Resident Engineering assignments.

The Challenge

A significant challenge that companies like Comgent face is allocating too much time on their day-to-day financial processes. Spending time processing payments means less time focused on your core business needs and finding a provider who could streamline the day-to-day finances was a priority for Comgent.

Put simply, Comgent wanted to find a quicker way of getting things done.

The Solution

With Fire, it is super easy to open multiple accounts to manage payments, and even easier to add users to access them. For Comgent, this offered a robust solution with low fees to go along with the package. With the Fire Work online web portal, customers such as Comgent can take advantage of all Fire’s features with just a few clicks.

Fire’s in and out payment transfers are supported via Faster Payments, BACS and SEPA. Transfers between Fire accounts occurred instantly for Comgent, secured and controlled through its multi-user authorisation feature. Ensuring the highest level of security coupled with a smooth user experience is a top priority for us at Fire. These features keep the highest financial security standards in place for customers like Comgent.

From payments to bank transfers, Fire has been able to offer Comgent a quick solution to handling their finances.

The Benefits

Fast, easy account creationsComgent creates new fire.com accounts (with unique IBANs) in real time, without the need to go through an application process.

Quick transactions, quick authentication process Comgent has immediate access to Faster Payments and BACS for Sterling payments and SEPA for Euro payments. They use multi-user authorisation for approving transactions for increased security and control.

Great customer service – Comgent have access to Fire’s trained support team, available via phone and email, quick to respond to questions.

Efficient websiteComgent use Firework online to seamlessly manage their Fire accounts.

Q&A with Comgent

Why did you choose Fire?

Fast response time on any requests. Great customer service – any time we had any issues, they were quick to reply and assist. Fast and easy to open new accounts and add users. Generally low fees. Very fast incoming and outgoing payments – minutes instead of applying incoming at end of day or delaying outgoing by up to two days for ‘standard’ transfers.

Efficiency of the website, use of modern security best practices with fast authentication for login and financial transfers and payee management.

How is the Fire Business Account helping you to solve the problem/s your business faces?

Not losing time making/receiving payments means we have more time to focus on our core business.

Testimonial

“Fire is offering us a great financial service that helped us reduce the time and resources needed to handle financial transactions. From authentication to quick payments, the whole process is intuitive and prompt.”

Comgent

The Comgent website can be found here.